Customer Care Management

MBA Program

Overview

MBA Course in Customer Care Management

The changing business environment characterized by liberalization and globalization has increased the competition and now corporate and companies are doing their best to maintain the best relations with customers in order to increase their sales and this has made the customers king of the market. Now the companies are using various techniques to build trust among the customers by merging different marketing techniques with information technology tools to develop interactions with customers or sales prospects in an effective manner along with providing technical support to customers. An MBA course in customer care management makes the candidates able to understand the various needs of this field and help them to grab a lucrative career and growth. The job opportunities are very vast in this field as each and every company are trying their best to develop the tools that could help them to get customer satisfaction by making the company –customer interaction quick and effortless. The other aspects of this course are the following:

  • You will be responsible for marketing campaigns that could generate quality leads for the sales team and can earn loyalty and support of the customers by solidifying their satisfaction.
  • You have to work hard to expand and retain existing client relationships along with taking steps to strengthen the client commitment.
  • You have to take concrete steps to reduce costs and increase productivity.

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MBA (Master of Business Administration) is a master programme in business administration. MBA from NIMS give the basic and advanced knowledge to stand the business administration. The MBA programme from NIMS has especially been designed for the candidates who are executing the administration of the industries or a related field like marketing, industrialization, financing, and education. The MBA from NIMS is one of the most jobs oriented educational program in India & abroad. The best part of doing MBA from NIMS is that it doesn’t require the GMAT(Graduate Management Admission Test) score. The student can choose the MBA from NIMS as per their choice and with many aspects of learning. The MBA from NIMS can be done through the full-time course as well as through part-time, with dual specialization and from distance learning education. Whether you have done graduation in arts, science, engineering or humanities, you are free to choose the MBA from NIMS in any specialization, what you wish to.

Management programs are professional courses and the question of a degree does not arise. We have courses from diploma to doctorate level and we provide you with the certificates. The degrees can only be provided by the universities and since we are a self-financed autonomous body; we cannot provide you with a degree.

To apply for NIMS MBA, an applicant must have completed a three-year bachelors course. Applicant must submit the online application, with documents: o Last educational certificate o Three Passport size pic. o Experience certificate o ID/ Address proof

NIMS provides more than 100 specializations in MBA from which you can opt for Dual Specialization.

An Approximately 15000 (Indian and Overseas students)

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MBA Program by NIMS

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